At Kelly Paper our goal is to provide the highest quality customer service to every customer, every time they enter one of our stores or receive a delivery. To help with this goal, the material in this course will cover our key operating principles and standards related to servicing our customers.

If you have questions or comments about the course please leave a comment and you will be contacted within 1 business day.

Nothing is more important at Kelly Paper than for you to leave work in the same condition that you arrived. With this in mind, this course will expose you to content that supports the goal of Safety First in all areas of your job and personal life.

All safety training material has been move to the Kelly Spicers SharePoint site. Follow this link to complete Safety Training

All Product Line content has been moved to the Kelly Spicrs SharePoint intranet. Please click here to view this material: SharePoint Product Line Training

This course is designed to help Store Managers grow and succeed. Here you will find topics and materials to assist you in that process.

As you review the material in this course be sure to take notes and share your thoughts.

This course is intended to provide support for Inventory Managers. Find resources to help manage your store inventory and make the most of your time,

This is the main course description page. Below are the resources you will need to complete your daily, weekly and monthly inventory control tasks.

Forms:

• Warehouse Disputes
• Daily Adjustments
• Product Move Worksheet
• Monthly Return Worksheet
• Delete Order/P.O. Request
• Min Max Change Request Form
• Customer Inventory Tracking Form
• Scanning Issues Form
• Returning Product to Spicers – RTV Form

Transfer Sheets: Each transfer sheet must be printed on the correct color.

• Monthly Returns – Blue
• Store to Store – Yellow
• Delivery – Pink
• Return to Vendor – Orange

Tutorials

• How to Use the Item Optimization Report – Duration 07:20
• Item Bin Master Tutorial – Duration 04:46
• Item Override Location Report – Quick Steps Guide – Item Override Location Report Tutorial – Duration 02:07 – 
• How to Find Mismatching Bins Duration 03:28

Download Inventory Control SOP Manual – Last updated 6/18/2018 

Order 3 hole drilled Manual – Please include contact first and last name and store location.

About Order Entry:

Order Entry is designed to help you enter and maintain orders, create open purchase orders, print pick lists and invoices, and save order history.

Click here to Download Order Entry Procedures Manual

Click here to Order 3 hole drilled Manual ~ Please include contact first and last name and you store location.

Special Quotes and Orders:

A “Special” is a non-stock item that is ordered from a vendor for a specific customer. These quotes/orders are handled by store personnel and Purchasing Merchandisers. Specials are placed and managed in Kelly Marketing System otherwise known as the KMS.

Click here to download the Store Quote and Special Order Procedure 

Click here to Order 3 hole drilled Manual ~ Please include contact first and last name and you store location.

The lessons in this course cover skills and elements that will help you to broaden your experience in the following areas:

• Communication
• Accountability
• Basic writing
• Disaster preparedness

These are just some of the topics you will review in this course.

This course covers the procedures for our Semi-annual physical inventory count.

Physical Inventory Count Procedures manual – Download Procedures Manual updated May 17th, 2022

Click here to Order 3 hole drilled Manual Printed   ~ Please include contact first and last name and store location.

This section describes some of the features of Point of Sale (POS) that help you to manage your store, including security features, reports and inquiries, and managing orders and returns.

Download the POS Manual

This course is intended to supplement the training material found on the KMS Help page. Use the link below to view all KMS help and documentation.

KMS Help & Training – Document Listing

To complete this course view each lesson and pass each quiz.

Sales do not happen by chance. And improving sales takes more than being in the right place at the right time. This course will prepare you to actively purse sales growth by strategically acting upon the opportunities you encounter each and every day.

To complete this course, view all lessons and activities listed.

This course is designed to assist users in use of Microsoft Office programs.

The purpose of this course is to provide an overview of the company’s A+ Manual Warehouse, Purchasing & Store Ordering process as part of the Business Continuity Plan.

Kelly Paper has implemented measures to recover from minor through major disruptions of services to our customer base.  We fully understand that any loss of service to our customer base could have substantial impact on our business and this procedure has been developed to obtain a full recovery of our warehouse, purchasing, store and ordering processes in the event of a significant business disruption.

Time Management is a tool for the systematic ordering of your influence on events; This important skill impacts many other managerial skills such as Effective Delegation and Project Planning.

This lesson includes the following lessons:

• Time Management Basics
• Steps to Effective Goal Setting
• Goal Management with Microsoft Outlook
• The Benefits of Prioritizing
• Time Management – The Franklin Planner

To complete this lesson review all lessons and take & pass each quiz.

This course features topics from the popular management website Harvard Business Review. Here you will find articles, video and audio on various topics such as:

• Leadership
• Strategy
• Management
• Time Management
• Communication
• And much more

To finish each topic download the assignment worksheet and save it to your desktop. Then, upload your finished HBR review worksheet.

This course features topics from the popular management website MindTools as well as other well-known contributors in the area of management. Here you will find articles, video and audio on various topics such as:

• Leadership
• Strategy
• Management
• Time Management
• Communication
• And much more

Assignment Worksheet – Review, Discuss and Apply

To finish each lesson or lesson topic:

1. download the assignment worksheet and save it to your desktop.
2. complete the MindTools surveys
3. Complete each quiz
4. Print your Certificate of Completion

The lesson and topics in this course are part of the Kelly Paper Work From Home Training Program. Each topic will be reviewed at home during a modified work from home schedule due to the Coronavirus.

This course has been moved to the Kelly Spicers SharePoint training site:

Vendor Product Training